Embassy Suites By Hilton Nashville South Cool Springs - Franklin

ex. Embassy Suites Nashville - South/Cool Springs

820 Crescent Centre Drive, Franklin, TN, United States, 37067show map
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Highlights
9
SuperbBased on  26 reviews
Overview

Embassy Suites By Hilton Nashville South Cool Springs is a 3-star property situated at about 25 km distance from Tennessee Performing Arts Center. Opened in 2001, the comfortable hotel attracts visitors with its historic architecture.

The venue is 25 km away from Gaylord Entertainment Center. Nestled in the business district and 6 km from the city center.

Corporate offices and convention centers are short distance from the premises.

The property enjoys a convenient location within a 30-minute drive to Nashville International airport.

Rooms

The 9-story Embassy Suites By Hilton Nashville South Cool Springs offers non-smoking rooms appointed with free wireless internet, satellite television, climate control, a kitchen and a sofa as well as a microwave, coffee/tea makers and a fridge. The rooms feature tropical décor and private bathrooms with a shower, a hairdryer and bathrobes.

Eat & Drink

Residents can have breakfast in the restaurant. Residents can try dishes of North American cuisine at the restaurant. Guests can unwind in the Athletic Club bar with a favourite drink. Serving an array of dishes, The Athletic Club and Lorraine's are 50 meters away.

Services

The hotel offers limousine rental services for travelling an upscale area.

Relax

On-site leisure facilities include a swimming pool and a golf course. For active guests, there are fitness classes and a gym at the hotel.

Internet

Wireless internet is available in the hotel rooms at USD 4.99 per day.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   250.

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Facilities
Paid Wi-Fi

USD 4.99 per day

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Welcome drink

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Seasonal indoor pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Welcome drink

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Outdoor swimming pool
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Hi-Fi
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Recreation World IncRecreation World Inc2700 ft
CoolSprings GalleriaCoolSprings Galleria4500 ft1800 Galleria Blvd
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The Athletic ClubThe Athletic Club100 ft820 Crescent Centre Dr
Lorraine'sLorraine's1800 ft700 Cool Springs Blvd.
Nacho's Mexican RestaurantNacho's Mexican Restaurant1800 ft1031 Center Point Place
ChuysChuys2100 ft3061 Mallory Lane
Canton Chinese RestaurantCanton Chinese Restaurant2000 ft2000 Mallory Ln Ste 320
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Classic Rock GymClassic Rock Gym1.2 mi
Franklin Lanes IncFranklin Lanes Inc1.9 mi
Williamson Medical CenterWilliamson Medical Center2.1 mi
Tender Beginnings Birth SvcTender Beginnings Birth Svc2.7 mi
Aspen Grove ParkAspen Grove Park1.0 mi3200 Aspen Grove Dr
Boiler Room TheatreBoiler Room Theatre2.8 mi230 Franklin Rd, Franklin
The Factory at FranklinThe Factory at Franklin2.8 mi230 Franklin Rd
Fort Granger Park Fort Granger Park 2.8 miFort Granger Ave.
Gallery202 franklin tnGallery202 franklin tn3.3 mi202 2nd Ave South, Franklin
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Getting around
Airports
Smyrna (MQY)17.0 mi
Bus
Bus stop7.0 mi
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Reviews
8.8
SuperbBased on  26  reviews
  • 4.2
    Guest rating

    The staff at breakfast were excellent.

    Housekeeping NEVER cleaned our room after multiple requests. Staff at desk not helpful. Most disappointing stay I have ever had at an Embassey or any Hilton. Pillows very uncomfortable.

  • 9.2
    Superb

    Excellent hotel; staff EXTREMELY helpful (I had an issue with my reservation through bookings.com and they helped to resolve it). Hotel is recommended. Bookings.com is not.

    My opinion of Embassy Suites is excellent. Not so much for bookings.com. Unfortunately when I arrived at the hotel via Taxi (I was being picked up the next morning for a meeting), there was no room for me despite a confirmed reservation. I called bookings.com and was on HOLD for a long time before I gave up on that option. Luckily for me, Embassy Suites went out of their way to find a room for me. It took 3 hours, but they were awesome! I will stay at this hotel again! I will not use bookings.com again.

  • 9.6
    Exceptional

    The staff was very helpful when we had to leave earlier than hoped. We had booked thru Booked.net and w/ the support of your hotel, we were able to come to an agreeable result in their compensation. Enjoyed our stay at your hotel very much!

  • 9.6
    Exceptional

    Nice room, very comparable room & bed Tasty breakfast, free appetizer

    Poor Wifi connection

  • 10.0
    Exceptional

    The customer service was wonderful, the room service was great. The bed so comfy. The room was peaceful. Breakfast was delicious. Best choice for our honeymoon night.

    The eggs were a bit undercooked and the french toast was very cold, but that's really the only thing I can think to complain about.

  • 8.2
    Fabulous

    The room, breakfast, the view

    Ants

  • 10.0
    Exceptional

    Workman working on the room above us until 7:30 at night and started again in the morning at 8:00

  • 10.0
    Exceptional

    Excellent stay. Helpful and friendly staff

  • 9.6
    Exceptional

    I was billed wrong and did not notice it until late at night. Was planning on fixing in the morning but they had corrected bill under my door. Atmosphere was great, having snacks and drinks in the evening was a really nice touch.

    The gal at the counter could have been more courteous, did not give us a lot of information..it was our first time there.

  • 4.6
    Guest rating

    Room had ants everywhere, in the shower, on the tables, on and in beds. Then I left the hotel at 730am to go to meetings, returning at 445 to find my room still had not been cleaned and made up yet. Just as I got into the shower they knocked on the door to clean room, I opened and asked for them to give me 10 minutes to get dressed for dinner....they never returned. No wonder why they have a bug problem

  • 9.2
    Superb

    Ovoid parking

  • 9.6
    Exceptional

    Food, drinks, pool comfort

    Paying for parking.

  • 8.8
    Superb

    Everything went as expected. When we wanted something to happen, it happened. Our room was located where we wanted it to be. The gym was well equipped, but there were no ear buds to plug in the sound. The whirl pool and pool were clean. Great stay.

    None

  • 7.8
    Fabulous

    The location was good.

    The breakfast was a huge disappointment. Items were cold and there wasn't much to choose from. Also, Embassy Suites could put a fan in their bathrooms.

  • 9.6
    Exceptional

    Size and comfort of the room. Food was great.

    Refrigerator did not work. I did not report it until checkout because I had a cooler.

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Highlights
9
SuperbBased on  26 reviews
Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Smyrna (MQY)17.0 mi
Bus
Bus stop7.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room