Embassy Suites By Hilton Nashville South Cool Springs - Franklin

ex. Embassy Suites Nashville - South/Cool Springs

820 Crescent Centre Drive, Franklin, TN, United States, 37067show map
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Overview

A few minutes' walk from Aspen Grove Park, Embassy Suites By Hilton Nashville South Cool Springs offers 250 non-smoking rooms. Since 2001 the hotel has been hosting guests in a 9-story historical building. It provides guests with free self-parking, a gift store and a news stand for general purposes and a community pool and a golf course for relaxation.

This comfortable hotel is 25 km away from LP Field. The property is set 6 km from the city center of Franklin.

The hotel features a convenient location with proximity to a grove and gardens.

Nashville International airport lies 25 km away from Embassy Suites By Hilton Nashville South Cool Springs and it takes about 30 minutes by car to get there.

Rooms

Rooms at the hotel include individual climate control, a kitchenette and a work desk. These rooms are fitted with private bathrooms with a shower, a dryer and dressing gowns.

Eat & Drink

A breakfast is served in the restaurant. The restaurant serves North American dishes. Guests are welcome to the snack bar to relax with a drink. Nearby restaurants, including The Athletic Club and Lorraine's are 5 minutes walk from the hotel.

Services

Such business facilities as a business centre, a conference room and a photocopy machine are available on site.

Relax

Guests can also relax in a wellness area, a hot tub and a sauna. The hotel offers fitness classes and a gym area for active recreation.

Internet

Wireless internet is available in the hotel rooms at USD 4.99 per day.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   250.

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Facilities
Paid Wi-Fi

USD 4.99 per day

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Welcome drink

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal indoor pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Hi-Fi
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Recreation World IncRecreation World Inc2700 ft
CoolSprings GalleriaCoolSprings Galleria4500 ft1800 Galleria Blvd
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The Athletic ClubThe Athletic Club100 ft820 Crescent Centre Dr
Lorraine'sLorraine's1800 ft700 Cool Springs Blvd.
Nacho's Mexican RestaurantNacho's Mexican Restaurant1800 ft1031 Center Point Place
ChuysChuys2100 ft3061 Mallory Lane
Canton Chinese RestaurantCanton Chinese Restaurant2000 ft2000 Mallory Ln Ste 320
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Classic Rock GymClassic Rock Gym1.2 mi
Franklin Lanes IncFranklin Lanes Inc1.9 mi
Williamson Medical CenterWilliamson Medical Center2.1 mi
Tender Beginnings Birth SvcTender Beginnings Birth Svc2.7 mi
Aspen Grove ParkAspen Grove Park1.0 mi3200 Aspen Grove Dr
Boiler Room TheatreBoiler Room Theatre2.8 mi230 Franklin Rd, Franklin
The Factory at FranklinThe Factory at Franklin2.8 mi230 Franklin Rd
Fort Granger Park Fort Granger Park 2.8 miFort Granger Ave.
Gallery202 franklin tnGallery202 franklin tn3.3 mi202 2nd Ave South, Franklin
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Getting around
Airports
Smyrna (MQY)17.0 mi
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Reviews
8.8
SuperbBased on  14  reviews
  • 4.2
    Guest rating

    The staff at breakfast were excellent.

    Housekeeping NEVER cleaned our room after multiple requests. Staff at desk not helpful. Most disappointing stay I have ever had at an Embassey or any Hilton. Pillows very uncomfortable.

  • 9.2
    Superb

    Excellent hotel; staff EXTREMELY helpful (I had an issue with my reservation through bookings.com and they helped to resolve it). Hotel is recommended. Bookings.com is not.

    My opinion of Embassy Suites is excellent. Not so much for bookings.com. Unfortunately when I arrived at the hotel via Taxi (I was being picked up the next morning for a meeting), there was no room for me despite a confirmed reservation. I called bookings.com and was on HOLD for a long time before I gave up on that option. Luckily for me, Embassy Suites went out of their way to find a room for me. It took 3 hours, but they were awesome! I will stay at this hotel again! I will not use bookings.com again.

  • 10.0
    Exceptional

    The customer service was wonderful, the room service was great. The bed so comfy. The room was peaceful. Breakfast was delicious. Best choice for our honeymoon night.

    The eggs were a bit undercooked and the french toast was very cold, but that's really the only thing I can think to complain about.

  • 10.0
    Exceptional

    Workman working on the room above us until 7:30 at night and started again in the morning at 8:00

  • 8.8
    Superb

    Everything went as expected. When we wanted something to happen, it happened. Our room was located where we wanted it to be. The gym was well equipped, but there were no ear buds to plug in the sound. The whirl pool and pool were clean. Great stay.

    None

  • 8.2
    Fabulous

    Walking distance to the office. Plenty of restaurants near by. Friendly shuttle service. Nice staff.

    The only thing that distracted from the stay was the carpeting is old. I noticed ridges in my room and other rooms as I walked by. Needs to be replace or at least stretched.

  • 8.2
    Fabulous

    Reasonable choice on breakfast buffet but badly and confusingly laid out. Love the quiet and leafy location of the hotel, very close to eateries and a small mall.

    Breakfast shut off at 9 a.m. Monday. Way too early for tired travellers and a midday checkout. Food all over the floor. Not enough staff clearing up. Parking hire car a headache Saturday night as car pard full.

  • 7.8
    Fabulous

    Clean, roomy space.

    Air was extremely dry and I had some trouble sleeping because of it.

  • 10.0
    Exceptional

    breakfast!

    Suite furniture (couch) was worn out and very uncomfortable to sit on

  • 7.4
    Very good

    Someone pulled the fire alarm. False alarm at 3:30 in the morning.

  • 10.0
    Exceptional

    The 4 am fire alarm was a real treat. You did seem to handle it as quickly as I can imagine it could have been handled

  • 9.6
    Exceptional

    Breakfast buffet and evening cocktail hours were great. Place was clean and the staff were friendly. Location was good as we had a meeting right in hotel.

    Charged $ 5.00 a day for parking a car even though we were never asked if we had a car with us. Wifi is not free like most locations. It was $ 9.95 a day so we went without it.

  • 9.6
    Exceptional

    Great breakfast -

    My only advice - the safe is almost on the floor. You cannot see to the very back. You really can't even feel to the back unless you are down on the floor and make a point to touch the back of the safe. I almost lost a valuable piece of jewelry. Be very careful and double check!

  • 2.4
    Guest rating

    Booked.net gave us false information. You told us we had a room, and you gave us a confirmation number. However, when we got there, they informed us that they were full and did not have our confirmation number. We drove there based on your information, and it was wrong. We will not be using Booked.net again.

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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
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Getting around
Airports
Smyrna (MQY)17.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room